Return & Refund Policy

Thank you for shopping with us. We are committed to delivering quality products and a smooth customer experience. Please review our return, refund, and exchange terms outlined below.

---

1. Product Inspection at Delivery

• Customers are required to check the product thoroughly in the presence of the delivery personnel.

• Once the delivery agent leaves, no complaints will be accepted regarding physical issues, defects, or mismatches.

---

2. Exchange Policy

• If you notice any issue after delivery, our support team will offer you an exchange option.

• Accepting the exchange is entirely the customer’s choice.

---

3. Refund Policy

• If the exchange option is not suitable for you, you may return the product by sending it back to our provided address via courier.

• After we receive and verify the returned product, we will process a full refund.

• Refund processing may take 2–5 business days depending on banking and operational timelines.

---

4. Product Variation Disclaimer

• Some of our designs are inspired or replica-style collections.

• As a result, the delivered product may have minor variations in color, pattern, or finishing compared to the reference photos.

• A 100% identical match is not always guaranteed and is considered acceptable within standard product variation limits.

---

5. Important Notes

• Products that are used, damaged, stained, or altered in any way will not be eligible for return, exchange, or refund.

• In certain cases, return courier charges may be borne by the customer.

• By placing an order, the customer automatically agrees to this Return & Refund Policy.